Shipping policy

At La Mar Blue Swimwear, we are committed to delivering your order as swiftly and seamlessly as possible. Please review our shipping policy carefully prior to placing your order.

1. Delivery Areas We currently ship to all regions across Egypt. Please note that delivery availability may vary slightly depending on your specific location and our courier partners' coverage zones.

2. Estimated Delivery Time Standard orders are typically delivered within 2 to 5 business days. However, delivery timelines may be affected by the following factors:

  • Customer’s specific location.

  • Courier schedules and route availability.

  • Public holidays and peak seasonal periods.

  • Adverse weather conditions.

  • Incomplete or inaccurate delivery details provided at checkout.

  • Difficulty reaching the customer via the provided phone number.

Note: Please ensure your phone number and delivery address are completely accurate when placing your order to avoid unnecessary delays.

3. Order Confirmation Following your purchase, our team may reach out to verify your details before dispatching the shipment. Orders with missing, inaccurate, or unreachable contact information may be subject to delays or automatic cancellation.

4. Shipping Fees Applicable shipping fees will be calculated and clearly displayed at checkout, or confirmed with you prior to dispatch. Rates may vary depending on your delivery governorate and the designated courier service.

5. Order Inspection Upon Delivery Where the service is available, customers are permitted to visually inspect their order before finalizing payment with the courier. Before accepting the delivery, you may verify:

  • The correct product was received.

  • Size and color accuracy.

  • Quantity of items.

  • Visible external condition of the product.

Once the order is accepted and received from the courier, it is considered officially confirmed and finalized.

6. Try-On & Multiple Item Selection Policy Please be advised that our delivery service does not accommodate "try-on" sessions at the door. Customers are strictly not permitted to order multiple sizes of the same model, or multiple different models, with the intention of trying them on upon delivery, selecting one, and returning the rest with the courier. Every item ordered is processed as a final purchase intention upon dispatch.

7. Failed Delivery Attempts If the courier is unable to reach you or complete the delivery due to inaccurate address details, an unresponsive phone number, or customer unavailability, the delivery may be delayed or returned to our facility. In such cases, an additional shipping fee may be applied for any re-delivery attempts.

8. Unforeseen Delays While we do our absolute best to deliver within the estimated timeframes, occasional delays may occur due to circumstances beyond our control (e.g., logistical courier issues, national holidays, extreme weather, or unusually high order volumes). If your delivery is unexpectedly delayed, please contact us, and our team will actively help you track it.

9. Damaged or Incorrect Orders If you receive an incorrect item or identify a visible manufacturing defect before accepting the package, please inform the courier immediately and contact our customer support team. For any claims, the item must remain strictly unused, unworn, unwashed, and in its original packaging with all tags attached.

10. Contact Us For any inquiries regarding shipping, delivery timeframes, or to follow up on your order, please reach out to us at:

  • Email: info@lamarblue.com

  • Phone: +201550337333

  •  Giza, Cairo, Egypt